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Friday, 1 April 2011

2011 School Visit Checklist for the Tech Team

Our schools have Technicians and ICT Reps.
 
Technician Duties for all the schools we support
Let's call these baseline because if these things are not working, then anything we add over the top will have issues.  
  1. The Domain Bot is working correctly
    • New users are created on the domain, on MyInternet and on DataJug;
    • the change password, change group1  and change forwarding address2 features work properly from DataJug. These can no longer be carried out from MyInternet once the LDAP transformation is complete.

 

Note: Ryan, SMMC, BCHS, St Anthony's are now on LDAP like the primary schools. That means there is auto account generation on the school curriculum domain, MyInternet and Google.

  1.  All staff can connect to the school network from their classroom :
    • by detecting the wireless access point and autoconnecting;
    • by plugging in a blue RJ45 cable and using a live port on the wall;


  2. All staff have a laptop 3   and it is configured according to the "Getting Started Begining of Year" document on Sharepoint. That means
    • they have local admin rights;
    • their username/password match their datajug and network login credentials;
    • their printers are installed;
    • their drives are mapped;
    • they can print, access the internet, access network shares
    • and can leave files for students and collect files from students.

  1. When a staff account logs into a school machine, the login script functions correctly and they end up with the right permissions, the right mapped drives, internet access and printer access.
  2. When a student account logs into a domain machine, the login script functions correctly and they end up with the right permissions, the right mapped drives, internet access and printer access. They do not have local admin or the permission to install software.
  3. Student machines in labs and classrooms are working, being repaired on Warranty or being disposed of. (We will continue to phase out ex-defense machines and phase in laptops, netbooks and other portable devices for use in classrooms by KLA teachers.)
  4. The TCEO image is used for all staff and student devices OR the school has its own image available so new computers can be imaged prior to deployment to the school.  


What Does The School ICT Rep Need To do?

The school IT Rep is the first port of call to ensure the BASICS are in place and working as they should. The TCEO Tech Support team member relies on your ongoing feedback to know the system is working as it should. But your role is not just infrastructure. You have to bring infrastructure to the attention of teachers and learners and challenge both to make best use of it for teaching, learning and administration. 

  1. Ensure staff can connect via their laptops in their classroom. This includes knowing how to switch to blue cable in the event wireless is not working.
  2. Ensure all staff are marking their rolls online (using DataJug);
  3. Show staff how to register IT requests on HelpDesk. These requests come to you the IT rep first and foremost. (You can configure DataJug so it sends you an email each time a request is logged). Any request that can't be fixed by you the IT Rep needs to be "Forwarded To TCEO". This is a function on DataJug available to all ICT reps.
  4. Periodically check that the dataJug updates are happening regularly. A rep can check the last time DataJug pulled data from Maze and copied to DataJug by going to Admin, Account Management, Update Information.


  5. Make sure staff have the know-how and the access to achieve the "Expected Proficiencies for 2011"  particularly meeting the call to engage in 'Contemporary Learning'.  Some of the skills required to achieve these 2011 objectives include:
    • creating their own Google Sites page/site and using it to:
      • distribute resources;
      • engage students and others in discussion (using forums);
      • communicate dates and other information to students and class community.
    • sharing their units and assessment tasks with the diocese via the CTJ processes4 or with their classes and communities via Google Apps
    • using the Tandberg Movi Client for Video Conferencing OR Google Video Chat that comes bundled with their Google Apps mail account.
    • access to Scootle5 and embedding Learning Federation objects and Learning Journeys in units of work.
    • challenging staff to use Contemporary Tools. MyInternet is one such tool. 
  6. The Google Apps Rollout For the rest of 2011, Staff and students will be given instructions so they can move their mail, documents and sites stored on-line from MyInternet to Google.  
Click here then do modules 1 and 2 to set yourself up and gain 6 hours towards QCOT.

Google Apps is a suite of tools which combines all the functions mentioned in 5 above into one integrated suite. That means the same account (ie your datajug username and password) gets you into:
  • mail;
  • calendar;
  • documents;
  • sites (including blogs and wikis)
  • chat
  • Video or voice chat.
All staff and students have accounts NOW to the Google Apps suite.

notes



1 This is the MyInternet group eg. Teacher, Student, Admin etc. "Teacher" is the group with most privilege on MyInternet-Robie Jayawardhana 25/01/2010 13:54

2 The Forwarding Address change is particularly important for staff using the @tsv.catholic.edu.au accounts. Their MyMail needs to be forwarded to outlook. Also Outlook needs to be configured as RPC over HTTP so these staff have access to shared calendars.

3 We supply laptops for teachers at the school for 15 Hours or more. The school needs to supply laptops for other part-time staff.

4 Staff have been asked to upload units via Curriculum Developers so there is a layer of quality control.

5 Scootle access is achieved by sending all members of 1 school a particular link. Each staff member "self registers" using that link. Please see school librarian for this link.